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Reviews Page 3

The Cabrillo Logo


3.31

| 108 Reviews


13658 O'Connor Road, San Antonio TX 78233

(210) 595-1234

http://www.cabrilloapts.com


See why our residents are raving! Our Antonio, Texas, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join The Cabrillo apartments in Antonio, Texas today. 


Reviews List

D

Two years ago I lived there and I had to get out of my lease. No air conditioning and raccoons in the atttic urinating on the ceiling causing mold. What I'm reading tracks with my experience. It's bad for one's physical and mental health(such liars). There were fleas throughout the grass due to all the stray cats and raccoons. No pest control that was paid for.

Diane

March 27, 2025

M

I pulled into this complex cause it seemed nice only to see a fully decaying animal outside and it looked it was there for months. Homeless people hanging around liked they live there. This is not the environment I want for my growing family. Glad I left when I did. Nothing seems luxury about this place

Matara Moore

March 13, 2025

e

eddie Marin

March 01, 2025

S

I feel bad giving one star since there are good people working there, but their hands are tied by owners. Way too many maintenance issues and owners not willing to pay what they should to fix the apartments like they should.

Sarah Vonnahme

February 20, 2025

J

this place said they had a 3 bed room 2 bath. so I applied for it passed n they said I approved when can I come in n sign. I came in in they were trying to offer me a 2 bed room. they gave the 3 bed room they told me was mine to sign. ALSO THEY NVR ANSWER THE PHONES. trash manager. the manager didn't even wanna see me when I asked to talk to her. dog n pony show they got going on. I dodged a bullet

Jonathan Espino

December 18, 2024

J

JZ. Gerstner

December 14, 2024

T

welcome to open 24 hours

Thomas Dugan

November 23, 2024

T

Nice apts

Tedda Simms

November 21, 2024

S

Absolute worst place! They show you a nice model and then give you a garbage apartment w bugs, mold, broken ac and straight up every issue possible. Then they sold the mgmt to a new company and told no one! We have had leaks in the ceiling, leaking from our ac, had our outlets go out and ruin our food, we've had hot water out, our ac go out, running faucets, mold, bugs and green pools and the "fixes" they make are the bare minimum landlord special of just putting a coat of paint over everything. Our tub is so flimsy the bottom moves when I get in! Our ac unit is completely full of rust and mold and they barely coated it to stop it from leaking. I've got holes in my walls from it being wet and warping. This company used to have a portal to pay rent and utilities and when the new company took over now they cant seem to work a website and make it work even though they tell you its working. And now after 3 months of me asking them about the portal and how I don't feel good paying in money orders they lost our rent payment 3 months ago and are filing a notice to vacate on a lot of us!!! We paid it. I have receipts of payment. I have talked to this office every week for the last 3 months and I'm so sick of getting the run around! They can't give us answers either. They don't pick up the phones and have no answering service. The mgmt company we can't get a phone number for. And guess what we don't have a portal to prove it only money orders which don't prove they took our money. And we can't get answers!!! This place is doing people wrong. We just moved here in June and it's been nothing but problems😭 we are so tired of getting the run around. Different office people, different management, different maintenance people, different answers and it took them 3 months to fix an issue even with reporting it to code. Just go elsewhere. They charge for parking because they say there's free parking but the spots they have are barely anything too. It's a shame for how much they are charging. We are seriously upset w this place and they are doing it to a lot of us! I went in the office to deal w eviction notices and the whole office was filled w other residents dealing with the same issue! This is a second chance complex where a lot of us don't have the time or means to keep dealing with issues! Shame on this complex for doing people wrong!! Sort out the issues and get someone who can actually manage this place! People live here and families are depending on housing!

S alexander

November 09, 2024

B

Worst apartment I've ever dealt with period. How this thing is still operating is a mystery. All the windows leak and parts of the ceiling. We have to use all our towels when it rains. There's roaches everywhere because there's zero pest control. There's rodents running through both ceilings/walls of our townhouse. Our AC has been on the down slide for months and we just got someone to come look at it a week ago because the compressor went out completely. When the guy was messing with the unit outside it caught fire. Now who knows when they will actually fix it. The pool was green for months. The trash overflowing all the time. The parking is the dumbest bullshit I've ever seen, there's like 15 spots around the whole complex that aren't reserved and the reserved are more money of course...all they care about is the money, not you at all, and they don't deserve a parking lot peso. There's been multiple managers and they all suck at managing squat, which probably explains why half the time the office is locked. We moved in here at the beginning of July, it's been four months, and I've never seen such a pisspoor excuse for an apartment complex or dealt with such incompetence. Just marvel at all these wonderful reviews... don't just take my word for it 🙃

Bryan Reinecke

November 08, 2024

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