Reviews Page 2

The Cabrillo Logo


3.31

| 108 Reviews


13658 O'Connor Road, San Antonio TX 78233

(210) 595-1234

http://www.cabrilloapts.com


See why our residents are raving! Our Antonio, Texas, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join The Cabrillo apartments in Antonio, Texas today. 

D

I’d put this at -100 if I could. Been here 5 days and already have to ready my gun to deal with an obvious domestic problem in my area. I haven’t had a dryer. Dishwasher is corroded and doesn’t work. I fight with the roaches more than my neighbors fight each other. Called the police to deal with the DV and the cops and the front desk agreed to move us for our safety. Just to take it all back when the cops left. So I’m still stuck in this building. I’m ready to crash out. I’m not getting sleep due to Mike Tyson and friends. The front desk was cool getting me in here but now I’m trapped in this hell where I can’t wash clothes but hey at least I got surround sound to the two people possibly killing each other. Don’t tell me to call the number just so you can tell me sorry. And then do nothing

David West

August 15, 2025

U

Total waste of time. Find a better place Stray animals, racoons, infestations, faulty sewer lines, poor management communication, garbage everywhere, ill-maintained roads, and while personally I haven't experienced any homeless people, I know other people have. You know the place is bad when the first thing you see when pulling into it is a pile of garbage. So in my opinion, this place should be a last last resort for if you have nothing else. I'm also quite sure that these 5 star reviews are fake to make it seem better than it actually is. if I could, this would have a 0 star rating. Save yourself some time and money rather than wasting it here

Username Online

August 09, 2025

A

During an emergency apartment search, this one not only had a wonderful move in special, it had a high rating for the area. Once we had a tour of the 2bed 1 bath, we were sold. Next day applied and got approved, paid our move in fees and moved in the next day! Both office staff are super personable, very understanding and helpful women, they were on top of their communication and getting everything expedited for us to move in quickly. Our unit is extremely similar to the display one, and even came with a brand new washer/dryer. Id say for all the amenities, the price for the unit is amazing! 😊💯

Arianna Paz

July 01, 2025

J

Nice and clean apartments with around the clock security, friendly neighbors, Smooth move in experience, the staff in the leasing office is always super helpful especially Megan.

Jean Rosario

June 17, 2025

s

Don’t rent an apartment here!! Worst experience ever!!! Move in to an unit that wasn’t move in ready or even kid friendly since they had so many stuff they needed to fix, they had to replace my sliding door because the old sliding door has a crack in it and wouldn’t shut it all the way. The a/c is always breaking and needs to be fixed every week. The flooring is like paper. When I move in the contractor people ripped the flooring in my laundry room. I have a hole in my ceiling in the laundry room because they were a leak from the old water heaters in the attic that made a hole in the ceiling there, and they still haven’t fixed it and it’s been almost a MONTH! My deck is so awful and the wood is rot and needs to be fixed I told them that the first day I moved In (nobody still hasn’t fixed it). They still haven’t fixed what needs to be done since I’ve moved in. THEY finally brought me a new dish washer after MONTHS on being here. I’m just over them telling me they will get it done and never gets done. Especially when I have a toddler and about to give birth and have a newborn this is ridiculous…

sadie vonnahme

May 16, 2025

J

Moved in a unit end of February and it’s one of the worse mistakes I’ve ever made. Lack of communication since day one with leasing agents, terrible attitudes, lack of knowledge. Kept being told one thing after another by many people in the office. Constantly being told they would call me back but instead it would be myself giving them a call. It’s very rare they even answer the phones here. Move in day came and nothing was done. Blinds were all broken, the cleaning lady didn’t even finish up the work, broken toilet, no lock on front door, a/c unit not working etc. This place is a terrible mess and I wouldn’t recommend it to anyone. Maintenance here at the complex is not even a thing because stuff still has yet to be done. I just finally got smoke detectors maybe two weeks ago. A/C is broken every week and it’s constantly in the 80’s in here and being told someone will fix it but never actually fixes the issues. Security here at the complex are all jerks and feel the need to be rude. Pool still has yet to be cleaned and it’s all green. Please do yourself a favor and look elsewhere because you’re going to be disappointed the entire time and they don’t care either. Under new management but nothings changed since they’ve been in.

Jenavi Hall

May 16, 2025

C

Edit *Going into day 5. My family feels like crap. We can't sleep and cooking makes the apartment unbearably hot. We spent $400 We don't have on a room air conditioner because I have no where to take my cats and they were acting lethargic from heat today. Day 3 of our apartment being 87 degrees. It's so hot were all getting physically sick. Sent in a maintenance request a few days ago and also went to the office. Hate that this is the only way to get stuff done but painting the outside of the apartments and changing the name doesn't make my air conditioner work.

Charlie Eliza

May 15, 2025

J

They have very nice and helpful staff and maintenance. But the place could use some more maintenance workers and a little more of a modern look. Other then that no issues. I love the location and the fact that so many things nearby are walkable. Since, I don't have a car.

Julie Sojourner

May 06, 2025

C

My personal experience here has been great. Shae along with the Leasing Manager and other Leasing Agent, were so helpful through the whole process. Shae went above and beyond making sure our apartment was ready for move in. Her deligence and care made this move in journey easy and a weight off of our shoulders. The maintenance man is such a sweetheart and is busy working all day to help the whole apartment community. We truly appreciate the care shown to us by all of the staff, security guards as well! No place is perfect but I don’t mind being in an environment where people really do care about you. That’s to be appreciated 😊

Candace Davis

April 23, 2025

M

I was going through a rough time with my roommate moving out unexpectedly. Ella, Shae and Megan were more than understanding, helping me even while facing eviction. These women will go out of their way to get things fixed too!

Marilyn Burross

March 28, 2025

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