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Reviews Page 10

The Cabrillo Logo


3.31

| 108 Reviews


13658 O'Connor Road, San Antonio TX 78233

(210) 595-1234

http://www.cabrilloapts.com


See why our residents are raving! Our Antonio, Texas, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join The Cabrillo apartments in Antonio, Texas today. 


Reviews List

J

My wife and I enjoy being here so much more since Jessica has been here. She knows what's she's doing and gets stuff done. Glad to have her.

Juan Calix

November 03, 2023

M

Jessica has turned this place around. Always trying to make improvements. She is the best and hope she sticks around.

Macy Calix

November 03, 2023

A

Aragon Victoria

August 25, 2023

M

Would have expected the unit to cleaner ive let management try and fix some of the issues that should have been handled before giving me the apartment certain things were handled but the roach infestation is ridiculous and the ac is garbage only gets to 78 place is horrible for what they charge don’t recommend ac issue was never addressed after a whole year smh

Miguel Gonzalez

July 01, 2023

J

Move in experience was great, and Mrs. Jessica went the extra mile for me, and I appreciate her for it. Getting a leak fix seems impossible, going on 5 days and and have had 4 in 7 months. I did not know you can sue the Landlord or complex for not doing repairs and keeping a healthy living environment, keep in mind if evicted people. Ceiling photo taken 1/3/24 the day I moved out. Apartment # 1105. Shame on you for that response, eviction was all on me, but I will show you the work order submissions.

Jarrett Williams

March 23, 2023

P

5-29-24. My AC has been out for more than 9 months. August 22 2023 is when I put in my service order and they keep canceling them or saying they are complete. This is insane. Same with the raccoon work order There is a raccoon infestation in my building. They fight all day and night (no exaggeration). They have known about this for more than a year and the problem has gotten worse. They are in my walls, the attic, even my floor. They climb my patio to go on the roof. Nobody has ever contacted me to ask me about the problem so I am sure the staff have no idea the extent of this problem, or even care. There was one attempt that I know about to trap them, but the problem is much bigger than that. The bbq area and dog park are extremely small, like maybe 24 SQ ft. . There is a problem with homeless people wondering around, digging in the trash asking for money. We also have our mailboxes broken into often and property thefts. My car (as well as my neighbors) was stolen more than once. There is an ongoing hot water issue in my building. It appears to be fixed for now, but at least once a month we go days without hot or running water. The water quality is very bad. I think the pipes are corroded. they leak constantly. I think there is a lot of potential here. The apt layouts are nice and it is in a great/convenient location. If they would invest in the necessary maintenance repairs, actually hire a REAL pest control service to properly evict the raccoon families and take measure to stop them from coming back like trimming the bushes, wrapping the trim with metal, secure the trash cans or take advise from a real pest control company. If they take preventative security measures like hiring a pt night security guard, cameras, better lighting in problem areas etc. and stop treating the tenants (aka their CUSTOMERS) like we are the problem, this place would be great and no need for the very obvious fake 5 star google reviews that are coincidentally posted immediately after a low review is posted. Some reviews are almost identical. On Google there are 94 reviews posted, most 5 stars and only 165 units. The reviews use the same verbage and give no details.if you are considering moving here I suggest you come see it for yourself, talk to the residents, check out different review sites. They are more accurate. I talk to a lot of my neighbors and not a single one has or would give this place 5 stars.

Pink Camera Magic

November 20, 2022

M

The new staff and owners here have made the best changes. Everything is so much better. Thanks for the best service. EDIT: it's been a few years now and I've got to say everything here has been superb! I've yet again renewed my lease for this year and I've never felt so comfortable in where I live. Rachel and Michael and Ramm and Michelle have really made this place the best to be at here in San Antonio. They've provided the best service with no issues in regards to rent or payments as well as modern appliances! I recommend O'Connor oaks for your next home, be it permanent or temporary. P.S. The pools here are fabulous thanks to the hard work they put into them! Blue as the summer sky!

Marshall P

May 13, 2022

B

Property looks great! - investor review

Bob Irwin

April 14, 2022

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